Visual: A Lexus vehicle pulls into the Lexus Dealership lot. The garage door slowly opens as the vehicle pulls into the Lexus Precision Service Bay.
Visual: As the Guest parks in the service bay, she is greeted by a Lexus Service Advisor. The Lexus Precision Service logo appears across the screen.
VO : From the instant you arrive to the moment you drive away our goal is to elevate
beyond the expected. This is Lexus Precision Service.
Visual: The vehicle door is opened by the Lexus Service Advisor. Friendly gestures and smiles are exchanged as the Guest steps out of their vehicle.
Visual: We see a split screen of the Service Advisor completing a walkaround inspection of the vehicle and a second view of the Service Advisor in the office reviewing the Service Agreement with the Guest.
VO : Living the values of Omotenashi, the Japanese spirit of hospitality, we treat every
Customer like a Guest in our own home.
Visual: We see a Lexus Technician working on the vehicle within the body shop, including lifting the Lexus for an undercarriage inspection, operating a machine to swap one of the tires, and carefully inspecting the underbody for damage with a flashlight.
VO : No one knows your vehicle better than our trusted Lexus Academy Trained
Technicians. They provide the highest quality care for your vehicle bar none.
Visual: We switch scenes to the Guest sitting comfortably in the lounge.
VO : That same level of thoughtfulness towards our Guests is extended through
hospitality centred amenities.
Visual: Focusing on the Guest, she is surprised with her favourite coffee. As she takes a sip, a smile appears across her face.
VO : Welcoming you to Guest lounges, private offices, with Wi-Fi and complimentary
refreshments provided on-site.
Visual: Transition to a split screen of the Guest looking at Lexus Boutique items within the display, including a close up of the Guest scrolling through the Lexus Boutique mobile website on her phone.
VO : If you are requiring a tranquil space to conduct business or a comfortable area to
relax and peruse the Lexus Boutique, we will cater to your needs.
VO : Should your vehicle require a longer stay, alternate transportation is readily available.
Visual: Switching back to the Lexus. We show the Guest’s vehicle receiving a complimentary car wash and polish as the last step in the service appointment.
VO : A complimentary wash is included with every visit to ensure your complete satisfaction.
Visual: We see the vehicle back in the service bay. The Service Advisor opens the door for the Guest and she steps in. We cut to inside the Lexus, focusing on the Guest in the driver seat. She puts on her seatbelt and shows relief and a satisfied smile.
VO : With regular maintenance conveniently planned around your schedule, we look forward to welcoming you back time and time again.
Visual: We end on a black screen with the Lexus Precision Service logo and a call to action to book a Lexus Precision Service Appointment.
SUPER : Book a Lexus Precision Service Appointment
Legal: Available amenities will differ by Dealership. Please see Dealer for details.
[Lexus Precision Service Logo]
